:root {
  --bg: #f0f8fb;
  --surface: #ffffff;
  --primary: #14a0d8;
  --primary-dark: #0a3f57;
  --mint: #bfe9f7;
  --mint-soft: #e6f5fb;
  --accent: #22c2e0;
  --accent-dark: #0f8fbe;
  --text: #0d2e3d;
  --text-muted: #5a7c8a;
  --border: #d7e9f2;
  --danger: #c65a4d;
  --font-body: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  --font-mono: "IBM Plex Mono", "SFMono-Regular", Menlo, monospace;
  --radius: 14px;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  font-family: var(--font-body);
  background: var(--bg);
  color: var(--text);
}

button { font-family: inherit; cursor: pointer; }
input, textarea { font-family: inherit; }

.hidden { display: none !important; }

/* ---------- login screen ---------- */

.login-screen {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: radial-gradient(circle at 20% 20%, #1c6f96 0%, #0a3f57 70%);
  padding: 20px;
}

.login-card {
  background: var(--surface);
  border-radius: 20px;
  padding: 40px 36px;
  width: 100%;
  max-width: 380px;
  box-shadow: 0 30px 60px -20px rgba(0,0,0,.4);
}

.login-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 26px;
  font-weight: 700;
  font-size: 1.1rem;
  color: var(--primary-dark);
}

.login-card h1 { font-size: 1.4rem; margin: 0 0 6px; }
.login-card p.sub { color: var(--text-muted); font-size: .9rem; margin: 0 0 24px; }

.field { margin-bottom: 16px; }
.field label { display: block; font-size: .82rem; font-weight: 600; margin-bottom: 6px; color: var(--primary-dark); }
.field input, .field textarea, .field select {
  width: 100%;
  padding: 11px 13px;
  border: 1.5px solid var(--border);
  border-radius: 10px;
  font-size: .93rem;
  background: #fbfdfc;
}
.field input:focus, .field textarea:focus, .field select:focus {
  outline: none; border-color: var(--accent);
}
.field textarea { resize: vertical; min-height: 90px; }

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 11px 20px;
  border-radius: 10px;
  border: none;
  font-weight: 600;
  font-size: .9rem;
  transition: transform .15s ease, background .15s ease;
}
.btn-primary { background: var(--accent); color: #fff; }
.btn-primary:hover { background: var(--accent-dark); }
.btn-secondary { background: var(--mint-soft); color: var(--primary-dark); }
.btn-secondary:hover { background: var(--mint); }
.btn-danger { background: #fbe9e6; color: var(--danger); }
.btn-danger:hover { background: #f6d3cc; }
.btn-block { width: 100%; }
.btn-sm { padding: 7px 12px; font-size: .8rem; border-radius: 8px; }

.error-msg {
  background: #fbe9e6;
  color: var(--danger);
  padding: 10px 12px;
  border-radius: 10px;
  font-size: .85rem;
  margin-bottom: 16px;
  display: none;
}

.hint { font-size: .78rem; color: var(--text-muted); margin-top: 10px; }

/* ---------- color pickers (Frontend Color / Admin Panel Color) ---------- */

.color-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(230px, 1fr));
  gap: 16px;
  margin-bottom: 20px;
}
.color-field {
  display: flex;
  align-items: center;
  gap: 12px;
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 10px 12px;
}
.color-field label {
  flex: 1;
  font-size: .82rem;
  font-weight: 600;
  color: var(--primary-dark);
  line-height: 1.3;
}
.color-field input[type="color"] {
  width: 38px; height: 38px;
  padding: 0;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: none;
  cursor: pointer;
  flex-shrink: 0;
}
.color-field input[type="text"] {
  width: 84px;
  padding: 7px 8px;
  border: 1.5px solid var(--border);
  border-radius: 8px;
  font-family: var(--font-mono);
  font-size: .78rem;
  text-transform: lowercase;
  flex-shrink: 0;
}
.color-field input[type="text"]:focus { outline: none; border-color: var(--accent); }

/* ---------- chat (admin side) ---------- */

.chat-layout {
  display: grid;
  grid-template-columns: 300px 1fr;
  gap: 18px;
  align-items: start;
}
.chat-thread-list { padding: 12px; max-height: 640px; overflow-y: auto; }
.chat-thread-item {
  display: flex;
  gap: 10px;
  align-items: center;
  padding: 12px;
  border-radius: 10px;
  cursor: pointer;
  border: 1px solid transparent;
}
.chat-thread-item:hover { background: var(--mint-soft); }
.chat-thread-item.active { background: var(--mint-soft); border-color: var(--accent); }
.chat-thread-avatar {
  width: 38px; height: 38px; border-radius: 50%; flex-shrink: 0;
  background: var(--mint-soft); object-fit: cover;
  display: flex; align-items: center; justify-content: center;
  font-weight: 700; color: var(--primary); font-family: var(--font-mono);
}
.chat-thread-meta { min-width: 0; flex: 1; }
.chat-thread-name { font-weight: 600; font-size: .88rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-thread-preview { font-size: .78rem; color: var(--text-muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

.chat-conversation { display: flex; flex-direction: column; min-height: 500px; padding: 0; overflow: hidden; }
.chat-conversation-header { padding: 16px 20px; border-bottom: 1px solid var(--border); font-weight: 600; }
.chat-messages { flex: 1; overflow-y: auto; padding: 20px; display: flex; flex-direction: column; gap: 12px; max-height: 460px; }
.chat-bubble { max-width: 70%; padding: 10px 14px; border-radius: 14px; font-size: .9rem; line-height: 1.4; }
.chat-bubble.from-user { align-self: flex-start; background: var(--mint-soft); color: var(--text); border-bottom-left-radius: 4px; }
.chat-bubble.from-staff { align-self: flex-end; background: var(--primary); color: #fff; border-bottom-right-radius: 4px; }
.chat-bubble-time { font-size: .68rem; opacity: .7; margin-top: 4px; display: block; }
.chat-reply-row { display: flex; gap: 10px; padding: 14px 16px; border-top: 1px solid var(--border); }
.chat-reply-row input { flex: 1; padding: 10px 14px; border: 1.5px solid var(--border); border-radius: 10px; font-family: inherit; }
.chat-reply-row input:focus { outline: none; border-color: var(--accent); }

.chat-attachment-image { max-width: 220px; max-height: 220px; border-radius: 10px; display: block; margin-bottom: 6px; }
.chat-attachment-file {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 8px 12px; border-radius: 10px;
  background: rgba(255,255,255,.15);
  color: inherit; text-decoration: none;
  font-size: .85rem; font-weight: 600;
  margin-bottom: 6px;
}
.chat-bubble.from-user .chat-attachment-file { background: rgba(10,63,87,.08); }

.case-form-summary {
  background: rgba(255,255,255,.5);
  border-radius: 10px;
  padding: 10px 12px;
  font-size: .82rem;
  margin-bottom: 6px;
}
.chat-bubble.from-user .case-form-summary { background: var(--mint-soft); }
.case-form-summary h4 { margin: 0 0 8px; font-size: .82rem; }
.case-form-summary dl { display: grid; grid-template-columns: auto 1fr; gap: 3px 8px; margin: 0 0 8px; }
.case-form-summary dt { font-weight: 600; opacity: .75; }
.case-form-summary dd { margin: 0; }
.case-form-summary .csf-tags { display: flex; flex-wrap: wrap; gap: 5px; }
.case-form-summary .csf-tag {
  background: rgba(10,63,87,.1); border-radius: 999px; padding: 2px 9px; font-size: .74rem; font-weight: 600;
}

.chat-attach-preview {
  display: flex; align-items: center; justify-content: space-between;
  gap: 10px; padding: 8px 16px;
  background: var(--mint-soft);
  font-size: .82rem; font-weight: 600; color: var(--primary-dark);
}
.chat-attach-preview button {
  border: none; background: none; cursor: pointer; color: var(--text-muted); font-size: .9rem;
}

.permission-banner {
  background: var(--mint-soft);
  color: var(--primary-dark);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 10px 16px;
  font-size: .85rem;
  font-weight: 600;
  margin: -10px 0 20px;
}


/* ---------- localized (EN/KU/AR) field tabs ---------- */

.lang-field { margin-bottom: 18px; }
.lang-field > label { display: block; font-size: .82rem; font-weight: 600; margin-bottom: 6px; color: var(--primary-dark); }
.lang-tabs { display: flex; gap: 4px; margin-bottom: 8px; }
.lang-tab {
  border: 1px solid var(--border);
  background: var(--surface);
  color: var(--text-muted);
  font-size: .72rem;
  font-weight: 700;
  letter-spacing: .04em;
  padding: 4px 11px;
  border-radius: 999px;
}
.lang-tab.active { background: var(--primary); border-color: var(--primary); color: #fff; }
.lang-tab.has-content::after { content: " •"; }
[data-lang-input] { width: 100%; padding: 11px 13px; border: 1.5px solid var(--border); border-radius: 10px; font-size: .93rem; background: #fbfdfc; font-family: inherit; }
[data-lang-input]:focus { outline: none; border-color: var(--accent); }
[data-lang-input][dir="rtl"] { text-align: right; }
textarea[data-lang-input] { resize: vertical; min-height: 90px; }

/* ---------- dashboard shell ---------- */

.shell { display: flex; min-height: 100vh; }

.sidebar {
  width: 240px;
  flex-shrink: 0;
  background: var(--primary-dark);
  color: #dfeeeb;
  display: flex;
  flex-direction: column;
  padding: 22px 16px;
}

.sidebar-brand {
  display: flex; align-items: center; gap: 10px;
  padding: 6px 10px 22px;
  font-weight: 700;
  color: #fff;
}

.sidebar-nav { list-style: none; margin: 0; padding: 0; flex: 1; display: grid; gap: 4px; }
.sidebar-nav button {
  width: 100%;
  display: flex; align-items: center; gap: 10px;
  background: none; border: none;
  color: #bfe0ee;
  padding: 11px 12px;
  border-radius: 10px;
  font-size: .9rem;
  font-weight: 500;
  text-align: left;
}
.sidebar-nav button:hover { background: rgba(255,255,255,.06); color: #fff; }
.sidebar-nav button.active { background: var(--accent); color: #fff; }

.sidebar-foot { border-top: 1px solid rgba(255,255,255,.12); padding-top: 14px; margin-top: 14px; }
.sidebar-foot .who { font-size: .8rem; color: #8fb4c9; margin-bottom: 10px; padding: 0 10px; }
.sidebar-foot a, .sidebar-foot button {
  display: block; width: 100%; text-align: left;
  background: none; border: none; color: #bfe0ee;
  padding: 9px 10px; border-radius: 8px; font-size: .85rem; text-decoration: none;
}
.sidebar-foot a:hover, .sidebar-foot button:hover { background: rgba(255,255,255,.06); color: #fff; }

.main {
  flex: 1;
  padding: 28px 36px 60px;
  max-width: 1100px;
}

.main-header { display: flex; align-items: baseline; justify-content: space-between; margin-bottom: 26px; flex-wrap: wrap; gap: 10px; }
.main-header h1 { font-size: 1.5rem; margin: 0; }
.main-header p { color: var(--text-muted); margin: 4px 0 0; font-size: .9rem; }

.panel {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 26px;
  margin-bottom: 22px;
}
.panel h2 { font-size: 1.05rem; margin: 0 0 4px; }
.panel .panel-desc { color: var(--text-muted); font-size: .85rem; margin: 0 0 18px; }

.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }

/* ---------- stat cards ---------- */

.stat-cards { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 16px; margin-bottom: 22px; }
.stat-card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
}
.stat-card .stat-label { font-size: .78rem; text-transform: uppercase; letter-spacing: .06em; color: var(--text-muted); margin-bottom: 8px; }
.stat-card .stat-value { font-family: var(--font-mono); font-size: 2rem; font-weight: 600; color: var(--primary-dark); }
.stat-card .stat-sub { font-size: .78rem; color: var(--accent-dark); margin-top: 4px; }

/* ---------- bar chart (css only) ---------- */

.bar-chart { display: flex; align-items: flex-end; gap: 8px; height: 160px; padding-top: 10px; }
.bar-col { flex: 1; display: flex; flex-direction: column; align-items: center; gap: 6px; height: 100%; justify-content: flex-end; }
.bar-fill { width: 100%; max-width: 26px; background: linear-gradient(180deg, var(--accent), var(--accent-dark)); border-radius: 6px 6px 2px 2px; min-height: 2px; }
.bar-label { font-size: .65rem; color: var(--text-muted); font-family: var(--font-mono); }

/* ---------- tables ---------- */

table { width: 100%; border-collapse: collapse; font-size: .88rem; }
th { text-align: left; font-size: .74rem; text-transform: uppercase; letter-spacing: .05em; color: var(--text-muted); padding: 10px 12px; border-bottom: 1px solid var(--border); }
td { padding: 12px; border-bottom: 1px solid var(--border); vertical-align: top; }
tr:last-child td { border-bottom: none; }
.mono { font-family: var(--font-mono); font-size: .82rem; }
.pill { display: inline-block; padding: 3px 9px; border-radius: 999px; font-size: .72rem; font-weight: 600; }
.pill-new { background: #fbe9e6; color: var(--accent-dark); }
.pill-read { background: var(--mint-soft); color: var(--primary-dark); }

/* ---------- list items (services / faq) ---------- */

.item-list { display: grid; gap: 12px; margin-bottom: 20px; }
.item-row {
  display: flex; gap: 14px; align-items: center;
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 12px 14px;
}
.item-thumb {
  width: 56px; height: 56px; border-radius: 10px;
  background: var(--mint-soft);
  object-fit: cover;
  flex-shrink: 0;
}
.item-info { flex: 1; min-width: 0; }
.item-info .it-title { font-weight: 600; margin-bottom: 2px; }
.item-info .it-sub { color: var(--text-muted); font-size: .82rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.item-actions { display: flex; gap: 8px; flex-shrink: 0; }

.image-upload-row { display: flex; align-items: center; gap: 14px; margin-bottom: 16px; }
.image-preview {
  width: 84px; height: 84px; border-radius: 12px;
  background: var(--mint-soft);
  object-fit: cover;
  border: 1px solid var(--border);
}

.toast {
  position: fixed;
  bottom: 24px; right: 24px;
  background: var(--primary-dark);
  color: #fff;
  padding: 12px 18px;
  border-radius: 10px;
  font-size: .88rem;
  box-shadow: 0 14px 30px -12px rgba(0,0,0,.4);
  transform: translateY(20px);
  opacity: 0;
  transition: all .25s ease;
  pointer-events: none;
  z-index: 100;
}
.toast.show { transform: translateY(0); opacity: 1; }

.empty-state { text-align: center; padding: 30px 10px; color: var(--text-muted); font-size: .9rem; }

@media (max-width: 900px) {
  .shell { flex-direction: column; }
  .sidebar { width: 100%; flex-direction: row; align-items: center; overflow-x: auto; }
  .sidebar-nav { display: flex; flex: none; }
  .sidebar-foot { display: none; }
  .main { padding: 20px; }
  .grid-2, .grid-3 { grid-template-columns: 1fr; }
}